Privacy Policy

1. Who we are

Human Performance Labs LLC ("HPL," "we," "us," or "our") is an Oregon limited liability company that operates an online educational coaching program at humanperformancelabs.co.

This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website or join our waitlist.

Human Performance Labs is an educational program. We are not a healthcare provider, medical practice, or covered entity under the Health Insurance Portability and Accountability Act (HIPAA). The information you provide to us is not protected health information under HIPAA.

2. What information we collect

Information you give us directly

When you join our waitlist, we collect:

• Your first name
• Your email address
• Optional survey responses about your symptoms and wellness goals — used solely to match you to the appropriate educational protocol track
• Consent preferences for email and SMS communications

Information collected automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Pages visited and time spent on each page
• Referring website or source
• Device type and operating system
• IP address (used for analytics purposes only)

Information we do not collect

We do not collect:

• Payment card or banking information (we do not currently process payments)
• Government identification numbers
• Medical records or protected health information
• Sensitive personal information beyond what you voluntarily provide in our survey

3. How we use your information

We use the information we collect to:

• Send you confirmation and welcome emails when you join the waitlist
• Communicate with you about the program, launch timing, and founding member pricing
• Match you to the appropriate educational protocol track based on your survey responses
• Send you educational content related to root-cause wellness
• Improve our website and program based on how people use them
• Comply with legal obligations

We will only send you marketing communications if you have given us consent to do so via the checkboxes on our signup form. You can withdraw that consent at any time by clicking "unsubscribe" in any email we send you.

4. Sharing your information

We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.

We may share your information with:

• Service providers who help us operate our business — including our CRM platform (GoHighLevel), email delivery services, and website hosting (Vercel). These providers are contractually required to protect your information and may only use it to provide services to us.
• Legal authorities if required by law, court order, or to protect the rights, property, or safety of HPL, our users, or others.

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you by email if this occurs.

5. Cookies and tracking

Our website uses cookies and similar tracking technologies to understand how visitors use our site. This includes:

• Essential cookies — required for the website to function properly
• Analytics cookies — help us understand page views, traffic sources, and user behavior in aggregate

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

We do not currently use advertising or retargeting cookies.

6. Data retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law.

If you request deletion of your information, we will remove your personal data from our active systems within 30 days, subject to any legal obligations that require us to retain certain records.

7. Your rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Opt-out: Unsubscribe from marketing communications at any time using the link in any email we send
• Portability: Request your data in a machine-readable format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

If you are a resident of Oregon, you may have additional rights under Oregon privacy law. We are committed to honoring those rights.

8. Children's privacy

Our website and program are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a minor, we will delete it promptly. If you believe we have collected information from a child, please contact us at [email protected].

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. If we make material changes, we will notify you by email if you are on our waitlist.

Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us: