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Frequently asked questions

Every question
answered honestly.

No vague answers. No fine print buried at the bottom. If something matters to you before you decide, it's answered here.

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About the program

What is Human Performance Labs?

The basics — what we are, who it's for, and how it's different from everything else you've already tried.

Human Performance Labs is an online educational coaching program built around root-cause wellness principles. We help people who are chronically fatigued, dealing with persistent brain fog, and have been told their labs are normal — understand what's actually driving their symptoms and what the research says about addressing it.

The program is not a medical service. We are not a clinic. We don't diagnose or treat anything. We educate — explaining what the research says about diet, sleep, exercise, and supplementation as it relates to the most common patterns behind chronic fatigue and cognitive dysfunction.

This program was designed for one specific type of person:

  • You're 28–43, professionally functional, and used to performing at a high level
  • You've been dealing with persistent fatigue and brain fog for months or years
  • A doctor has run bloodwork and told you everything is normal
  • You've already tried the obvious things — better sleep, supplements, cutting alcohol — and the results have been minimal
  • You want to understand what's actually going on, not just be handed a supplement list

If that's not you, this probably isn't the right program.

Most wellness programs give you generic advice — eat better, sleep more, reduce stress. The advice isn't wrong, it's just not matched to your specific situation. What makes HPL different:

  • Personalized matching: The intake questionnaire maps your specific symptom pattern to one of four protocol tracks. You don't get the same program as everyone else.
  • Mechanism-first education: We explain why each recommendation works, not just what to do. People who understand the mechanism follow through.
  • Root-cause focus: Standard wellness advice targets symptoms. This program targets the underlying pattern driving those symptoms.
  • Clinical credibility: Our educational content is informed by IFM-certified and Bredesen ReCODE-certified practitioners — not influencers.

The protocol itself — the dietary changes, sleep adjustments, and supplementation — is woven into your existing daily routine, not added on top of it. It's not about doing more things. It's about doing the right things instead of the wrong ones.

Actively engaging with the program — watching curriculum modules, using the AI assistant, checking in with the community — takes about 30–60 minutes per week. The community is entirely optional and doesn't affect your protocol outcomes if you skip it.

The educational content in this program was developed with input from Dr. Coby Hanes DC, who is IFM-Certified (Institute for Functional Medicine) and certified in the Bredesen ReCODE Protocol. Dr. Hanes operates an active functional wellness clinic and has worked with patients dealing with chronic fatigue, brain fog, and hormone dysfunction for years.

Dr. Hanes serves in an advisory capacity — reviewing educational content for accuracy and clinical soundness. He is not your practitioner, and his involvement does not constitute a clinical relationship of any kind.

Entirely self-paced. There are no live sessions, no scheduled calls, and no deadlines. You work through the curriculum on your own schedule and access the AI assistant whenever you have questions. The community runs on its own rhythm — you check in when it's useful and skip it when it's not.

The protocol itself has a recommended sequence — certain changes are most effective when implemented in a specific order — but you control the pace.

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The protocol tracks

How does track matching work?

The four tracks, how you get matched, what each one covers, and what to do if your situation changes.

When you join, you complete a Medical Symptom Questionnaire — a structured intake that takes about 15 minutes. Your answers map to one of four protocol tracks based on the pattern your symptoms suggest. The matching is automatic and immediate — no waiting for a human to review.

You'll see which track you matched to and a plain-language explanation of why your answers pointed there. You don't need to come in with a diagnosis or even a hypothesis about what's wrong.

  • 🔥 Gut & Inflammation: For people whose energy and cognition are impacted by chronic low-grade inflammation, gut dysfunction, or food sensitivities. Brain fog often worsens after eating.
  • 🌡️ Hormonal & Thyroid: For people with sluggish thyroid function that standard TSH testing typically misses. Fatigue is worst in the morning, metabolism feels stuck.
  • ⚡ Stress & Adrenal: For people with inverted cortisol rhythm — wired but tired, can't fall asleep, crashes hard in the afternoon. Common in high performers who've been running hard for years.
  • 🧠 General Optimization: For mixed symptom patterns or people who haven't optimized the fundamentals — sleep quality, nutritional density, movement, and stress recovery — that everything else depends on.

You can retake the intake questionnaire at any time. If your symptom pattern has shifted, or you feel the original matching didn't capture your situation accurately, a new intake will re-match you to the appropriate track.

It's also worth noting that many people have overlapping patterns. If your symptoms genuinely span two tracks, the General Optimization track covers the foundational work that underlies all four — and is often the right starting point regardless.

Each track includes educational guidance across four pillars:

  • Diet: Specific dietary adjustments matched to your track's pattern — not generic clean eating advice
  • Sleep: Protocol targeting the specific sleep disruption pattern associated with your track
  • Movement: Exercise recommendations designed to work with your current energy level, not against it
  • Supplementation: A researched supplement framework with specific options and rationale — not a generic stack

The video curriculum explains the mechanism behind each recommendation so you understand why it's there, not just what to do.

No. The intake questionnaire works from your symptoms and lifestyle patterns — not your lab results. You do not need to provide bloodwork to be matched to a track or to follow the protocol.

That said, if you have recent bloodwork available, the educational curriculum will help you understand what your numbers mean from a functional wellness perspective — including why numbers that fall within the standard reference range may still be worth paying attention to.

ℹ️ The program does not review, interpret, or make recommendations based on your individual lab results. Any reference to lab values in the curriculum is educational — explaining what the research says about optimal ranges, not assessing your specific results.
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Medical & compliance

Is this medical advice?

The straight answer on what this program is, what it isn't, and how it relates to your existing healthcare.

No. Human Performance Labs is an educational program. Nothing in this program — including the intake questionnaire, the curriculum, the protocol recommendations, the AI assistant, or any communication from HPL — constitutes medical advice, diagnosis, or treatment.

We teach you what the research says about lifestyle factors associated with energy and cognitive performance. You decide what to do with that information. We strongly encourage you to work with a qualified healthcare provider alongside this program — not instead of one.

ℹ️ Individual results vary. The educational content in this program is not a substitute for professional medical care.

Yes — and we encourage it. This program is designed to complement your existing healthcare, not replace it. Nothing in the protocol requires you to stop any prescribed medication or treatment.

Many members find that the educational content helps them have more informed conversations with their existing providers — understanding what functional wellness research says about optimal ranges, for example, before a lab review appointment.

If you have a diagnosed condition or are under the care of a specialist, let them know you're following an educational wellness program and share any protocol elements that might be relevant.

Dr. Coby Hanes DC serves as an educational content advisor. His credentials — IFM-Certified Practitioner and Bredesen ReCODE Protocol Certified — inform the credibility and accuracy of the educational content.

His role is strictly advisory. Enrolling in this program does not establish a doctor-patient or practitioner-client relationship with Dr. Hanes. He is not your doctor. He is not reviewing your intake. He is not making recommendations specific to your health situation.

The correct framing is: Dr. Hanes has helped ensure the educational content is grounded in credible functional wellness research. What you do with that educational content is your decision.

No. The AI assistant is an educational tool trained on the program content, the protocol for your track, and the research behind each recommendation. It explains the educational content, answers questions about your protocol, and helps troubleshoot implementation challenges.

It does not diagnose conditions, interpret your personal health data, or recommend actions outside the scope of the educational program. If you ask it questions that cross into medical advice territory, it will tell you to consult a healthcare provider.

Human Performance Labs is an educational coaching program — not a covered entity under HIPAA (healthcare providers billing insurance, health plans, or healthcare clearinghouses). HIPAA's requirements apply to covered entities and their business associates.

The information you provide in the intake questionnaire is lifestyle and symptom preference data used for educational track matching — not protected health information in a clinical context. We treat your data with care regardless and do not share, sell, or use it beyond the purpose of delivering the program to you.

For complete details on how we handle your information, see our Privacy Policy.

Absolutely not. Please continue working with your healthcare provider. This program is not a replacement for medical care — it's an educational resource that works alongside it.

If your symptoms are severe, have changed suddenly, or you have a diagnosed condition requiring medical management, that takes priority over any educational wellness program. When in doubt, see your doctor.

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Results & timeline

What should I realistically expect?

An honest look at timelines, what members report, and what determines whether the program works for you.

Most members who consistently follow their protocol report noticing something within 2–4 weeks — typically improved sleep quality, more stable afternoon energy, or clearer thinking in the morning.

Deeper changes — inflammation coming down, hormonal rhythm normalizing, gut lining repair — take longer. The 6–12 week mark is where most members describe meaningful, sustained changes to how they feel day to day.

ℹ️ Individual results vary. These timelines reflect what members commonly report and are not a guarantee of specific outcomes. Your results depend on how consistently you implement the protocol and factors specific to your situation.

For some tracks — particularly Gut & Inflammation — the first 10–14 days can involve a temporary dip in energy as your body adjusts to dietary changes and gut microbiome shifts. This is a known and expected pattern, not a sign the protocol is wrong.

Members who push through this adjustment window consistently report that energy stabilizes and improves on the other side. The AI assistant can help you navigate this period and confirm whether what you're experiencing is typical for your track.

Primarily three things:

  • Consistency: The protocol works through accumulation. Partial or inconsistent implementation produces partial results. The curriculum is short and the AI is always available — the barrier to implementation is low, but you still have to show up.
  • Honest intake answers: The track matching is only as good as the information you provide. If you answer the intake inaccurately, you may be matched to a track that doesn't fit your actual pattern.
  • Realistic expectations: This is a wellness education program, not a medical intervention. It addresses lifestyle factors associated with energy and cognitive performance. If there's an underlying condition requiring medical treatment, this program is not a substitute for that care.

The protocol addresses patterns that developed over months or years — dietary habits, sleep rhythms, stress responses. The changes made through the protocol can become lasting when they become habits. Members who maintain the core dietary and lifestyle adjustments after completing the initial protocol phase generally report sustained improvements.

Reverting completely to previous patterns will typically result in previous symptoms returning. The goal of the educational curriculum is to help you understand your pattern well enough that the key changes feel worth maintaining long-term.

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Pricing & billing

Pricing, cancellation, and what you're paying for.

Everything about the cost, founding member pricing, and what happens if you want to leave.

During the founding member period before public launch:

  • Monthly: $99/month — cancel any time before your next billing date
  • 3-month commitment: $250 billed upfront (~$83/month) — 7-day refund window

After public launch, pricing increases to $150/month or $397 for 3 months. Founding members who maintain an active subscription lock in their founding rate permanently — it never changes regardless of future price increases.

Founding members are people who join before the program's public launch. The benefits:

  • Permanently locked-in pricing — your rate never increases as long as your subscription stays active
  • Direct input on the product roadmap — we actively consult founding members on what to build next
  • First access to new protocol tracks as they're added
  • Recognition as someone who helped shape the program from the beginning

If you cancel and later resubscribe, the founding rate does not apply — you'd rejoin at the current public price.

Monthly plan: Cancel any time before your next billing date. No questions, no forms, no phone calls. Access continues until the end of the current billing period.

3-month plan: Billed upfront. Refundable within 7 days of purchase if you haven't found the program useful. After 7 days, the payment is non-refundable — but you retain full access for the entire 3 months regardless.

Insurance does not cover this program. Human Performance Labs is an educational service, not a healthcare provider, and does not bill insurance companies.

HSA/FSA eligibility depends on your specific plan and how your plan administrator classifies wellness education programs. We recommend checking with your HSA/FSA provider directly — we cannot advise on this.

Every subscription includes:

  • Intake questionnaire and automatic track matching
  • Full access to your protocol track curriculum (video modules)
  • 24/7 AI wellness assistant trained on your track
  • Private accountability community (opt-in)
  • Access to retake the intake if your symptoms change
  • All curriculum updates and additions to your track

There are no upsells, add-ons, or hidden fees. The subscription price is the total cost.

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Privacy & data

Your information and how we handle it.

What we collect, how we use it, and what we never do with it.

The intake questionnaire collects information about your lifestyle patterns, symptom experiences, and health goals — for the sole purpose of matching you to the most appropriate educational protocol track.

This is lifestyle and preference data, not a medical record. It is used to personalize your program experience. It is not shared with third parties, not sold, and not used for any purpose outside of delivering the program to you.

No. We do not sell your data. We do not share your data with third parties for marketing or advertising purposes. The information you provide is used exclusively to deliver the program, improve the educational content, and communicate with you about your subscription.

For complete details see our Privacy Policy.

Yes. You can request deletion of your account and associated data at any time by contacting us. We will process deletion requests within 30 days. Note that deleting your account also cancels your subscription and removes access to the program.

All payments are processed through a PCI-compliant payment processor. We never store your credit card information on our servers. Your payment details go directly to the payment processor and are never accessible to HPL staff.

Still have questions?

Join the waitlist.
We'll answer anything.

Founding member spots are limited. Join the waitlist and lock in your rate before public launch.

Educational content only · Not medical advice · No credit card required